Refund Policy
Our refund policy regarding digital software licenses and service subscriptions.
1. Digital Software Purchases
Due to the nature of digital software delivery and instant license activation, all purchases are generally considered final. Once a license key has been issued and activated on your device, we are unable to process a return or refund for the software.
"We encourage all users to download and evaluate our free trial version to ensure full compatibility with your system before making a purchase."
2. Billing Exceptions
Exceptions to this policy are made in the event of verifiable billing errors, such as a duplicate charge.
If you experience a duplicate charge, please contact our support team at support@coralassistant.com or support@coralassistant.com with your invoice details. Verified duplicate transactions will be refunded to the original payment method within 5-7 business days.